Build 2.30C
Advanced AI Settings
Configure the Support AI Agent’s tone, detail level, troubleshooting style, product awareness, and custom behaviour.
Personality
Assistant Identity
Response Control
How AI Should Answer
Behaviour
Support Behaviour
Founder Mode
Use co-founder language and product-building thinking.
Step-by-step Answers
Prefer numbered steps for workflows.
Use Product Context
Use CollectWise module knowledge when answering.
Troubleshooting Mode
When users report bugs, ask for page, action, error, and expected result.
Include Page Links
Suggest relevant pages such as /scan, /collection, /analytics, /sets, or /feedback.
Include Confidence
When unsure, AI should say confidence is low/medium/high.
Show Beta Limitations
Explain local-storage, provider, and beta limitations when relevant.
Proactive Suggestions
Offer one useful next step after answering.
Ask Clarifying Questions
Ask one question if the user’s issue is unclear.
Auto Escalate to Feedback
If the issue cannot be solved, guide the user to Feedback.
Founder Tools
Business & Roadmap Mode
Business Advice
Allow AI to discuss pricing, subscription, beta strategy, and user onboarding.
Product Roadmap Advice
Allow AI to suggest future product modules, UX improvements, and build priorities.
Custom Instruction
Extra Instruction
Escalation
Fallback Message
Preview
CollectWise Support AI
Tone
Friendly
Language
Auto
Length
Balanced
Format
Step-by-step
Technical
Normal
Troubleshooting
Guided
Creativity
Balanced
Founder Mode
Off
Business Advice
Off
Roadmap Advice
Off
Security Note
API keys, model names, and provider tokens should stay on the server through environment variables. This page only changes support behaviour and user-facing style.
Recommended Setup
User support: Friendly, Balanced, Step-by-step, Guided.
Founder testing: Founder, Detailed, Advanced, Developer.
Simple public beta: Friendly, Short, Checklist, Simple.